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These Terms of Use are a binding legal contract (the “Agreement”) between Aligosta Limited (“we” and the “Company”, as applicable) and users (“you” and the “user”, as applicable) of TopLive websites, mobile application (the “Application” and the “platform”, as applicable), and related materials published on the Application. You shall read the Agreement before using the Application; in the case of disagreement with any of the terms hereof, you must not use the Application, related materials, or any other materials supporting the performance of the Application and must immediately stop using the platform and any related materials.
Compliance with the terms hereof, as well as all annexes hereto, is obligatory throughout the entire time of using the Application. You will be deemed to have agreed to the terms of the Agreement and all the annexes to it, as well as to accept them as binding on you, in the event of at least one of the following circumstances:
Without prejudice to the provisions of the preamble of the Agreement, and in addition to them, we may, at our own discretion, from time to time additionally request your consent to certain provisions, which will not mean replacement of any provision of the Agreement.
1.1. Your use of the Application is governed by this Agreement, the Privacy Policy, and the Tracking Policy. The use of the platform may be subject to additional terms published in the Application. Related materials, related information materials and materials supporting the work of the Application (the “information materials”) are any information posted on the Application, including but not limited to the following: computer code, any texts and images, audiovisual works, audio tracks, separate sounds, animated images, analytical information, any logos, videos, etc.
1.2. It is forbidden to use the Application for anything not related to the communication, for instance, for accumulating information about the users, publishing advertisements or other commercial data, etc. When communicating, your behavior shall not be dangerous, illegal, abusive and shall comply with the Agreement. They contain a list of actions that are prohibited by the Company. By communicating through the Application, you agree to adhere to the Agreement.
1.3. Within the Application users may share their personal information with other users. The Company does not guarantee that it is safe for you to have direct contact with other users of the Application. Current technological developments make it possible for users of the Internet to obtain personal information about, and locate, other users, with very little other information. If you believe that any user of the Application is bullying, harassing you, or is otherwise using personal information about you for unlawful purposes, we encourage you to first inform local law enforcement authorities and then to contact us so that we may take appropriate action to block further use of the Application by any user who is using the Application and information obtained from it for improper purposes. If another user appears before you naked or half-naked on camera, or sends you any type of nudity or any pornographic material, you shall not permit persons who are under the age of majority to access any of these contents in any way; and immediately inform us about this incident by clicking on the reporting button and stop to communicate with this user. Such actions of a user constitute violation hereof.
1.4. Since the Application and all its components, including the information materials posted on the Application are intellectual property created and/or owned by us and that we have the right to use it, the user acknowledges such circumstances and accepts the following conditions of the Application use:
1.5. We provide the users with free access to the Application. Still, the Company is entitled to make the access to or use of the Application or any informational materials paid at any time.
1.6. Only a legally capable person who has reached the age of 18 or the age of majority in their jurisdiction (whichever is greater) may be the user. Once you use the Application or the information materials, you confirm and warrant that you have full legal capacity and have reached the age of 18 or the age of majority in your jurisdiction (whichever is greater).
2.1. If you entered into the Agreement, you may act only as a natural person. You may and must not register an account within the Application when being a legal entity; thus, no legal entity may be a party to the Agreement. By using the Application, you represent and warrant that you have never been convicted of a felony and that you are not required to register as a sex offender with any government entity. If any such representations or warranties turn out to be false or misleading in any way, your access will be terminated immediately without refund of any unused or used funds in your account. To avoid any doubts, you have the right to use the Application when you comply with the following terms at the same time: (a) you are fully mentally capable; (b) you are not under the influence of alcohol, drugs, or pills; (c) you are over 18 years old and have reached the age of majority established in a country of your residence; and (d) you access the Application from the territory other than the Restricted Jurisdictions. The Company is entitled to establish any ancillary requirements for users (location, age, etc.). The user must not use the Application before they reach full legal capacity, as well as they comply with other requirements.
2.2. To use the Application, the user shall create a user profile in the Application according to its functionality. We reserve the right, at our sole discretion, to decide where to approve the registration on a case-by-case basis. The user acknowledges circumstances and accepts the following registration rules:
2.3. The provision of inaccurate/false information during the registration or use of the Application may affect the quality of use of the Application and be a reason for refusing you to register an account/blocking of the account. It is strictly prohibited to use photos of other people or any other objects as your Account Photo. Accordingly, such an Account Photo will be perceived as misleading and may be deleted by the Company.
2.4. The Company in its sole discretion may (but is not obliged to) implement access-prevention mechanism and restrict access to the Application of underaged users and visitors from the Restricted Jurisdictions. The Company reserves the right to terminate any of the user’s accounts immediately upon our suspicion of the user to access the Application from the Restricted Jurisdictions or otherwise violate the Agreement or its integral parts. The Company is also entitled to reject your registration or terminate your account where, including but not limited to:
2.5. When registering an account and using the Application you transfer to us some of your personal data. Personal data will be processed in accordance with the Privacy Policy and Tracking Technologies Policy. The Policies contain information on personal data we can process, as well as other important information.
3.1. The user acknowledges the circumstances and undertakes to adhere to the following restrictions:
3.2. It is prohibited to use the Application to offend, injure, defame, or insult another person whether they are the users or not. You agree to indemnify the Company for all expenses that will be incurred in the essence of a claim against the Company. Where the Company finds out the user violated the Agreement, the Company has every reason to block the user temporarily or permanently or/and immediately terminate the Agreement. The Company solely sets out the term of the temporary/permanent blockage. You also consent:
3.3. You are solely responsible for ensuring compliance with all applicable local, state, national, and international laws, treaties, and regulations when using the Services. We reserve the right, at our sole discretion and without prior notice, to suspend or terminate any account or service of users who violate these Terms or any applicable laws, whether through repeated violations or a single incident.
3.4. If you breach these Terms, you acknowledge and agree that you forfeit any unused portion of your subscription, and any fees paid are non-refundable to the fullest extent permitted by law.
3.5. We are dedicated to maintaining a safe and lawful platform. If you encounter content that you believe violates applicable laws or our Terms of Service, please report it promptly via our in-app reporting system or by contacting us at [email protected]. Upon receiving a report, our moderation team will review the flagged content promptly, aiming to complete an initial evaluation within 24 hours.
3.6. Content found to violate our Terms of Service or applicable laws will be removed immediately. Depending on the severity and frequency of violations, users responsible for such content may face account suspension or termination. Users whose content has been removed will be informed of the action and the reason behind it. They will have the opportunity to appeal if they believe the removal was made in error.
3.7. For content deemed illegal, we may report the issue to relevant law enforcement authorities and fully cooperate with any subsequent investigations.
3.8. Communication between the users within the Application is performed by video chatting. The users may create and sometimes upload texts, live videos, videos, photos, and other allowed content to their accounts. All data that you create in/upload to/stream on the Application may be referred to as the “Content”, “user-generated content”, “Materials”, or “User’s Materials”. You must not to use the Application to make available in any way or otherwise provide access to the Content that:
3.9. Please pay special attention to the fact that we do not moderate communication between our users in private chats. You understand that other users may exhibit specific types of offensive and indecent behavior. You shall stop using the Application immediately if you think such behavior could lead to any mental or nervous disorders, disrespect for your religious understanding, or otherwise be inappropriate for you. If you decide to continue using the Application, you agree to bear all possible risks and responsibilities associated with interacting with other users.
3.10. We are not owners, rightsholders or other types of operators of the Content, so we have no control over the Content and make no promises of high quality, accuracy, appropriateness, or legality of them. As to avoid any doubts, the Company makes no warranties, express or implied, as to the Content or its accuracy and reliability. Nonetheless, the Company reserves the right to prevent the user from submitting the Content and to edit, restrict, or remove the user-generated content for any reason at any time. By creating and publishing the Content, including broadcasts, the user consents with the following:
3.11. The Content of the users shall comply with general terms and requirements outlined hereby. Still, some additional requirements and prohibitions are applied to it:
3.12.We may but not obligated to filter, monitor, or moderate the Content since it is out of the Company’s responsibility. The Company assumes no responsibility whatsoever in connection with or arising from the Content. If at any time we choose, in our sole discretion, to monitor the Content, the Company nonetheless assumes no responsibility for the Content, no obligation to modify or remove any inappropriate Content, and no responsibility for the conduct of the user submitting the Content. Further, the Company does not endorse and has no control over the Content submitted by the users. If that content is deemed illegal (this includes any Content that does not comply with Agreement or any laws), the Company is entitled to provide all necessary information to relevant authorities. Other suspected criminal activity of the users may also be reported immediately to relevant authorities.
3.13. We are entitled to identify the Content as inappropriate at its sole discretion and delete/block it or make it otherwise unavailable at any time. We use reasonable security measures to protect your live videos or their records against unauthorized copying and distribution. However, the Company does not guarantee that any unauthorized copying, use or distribution of your streams or their records by third parties will not take place.
3.14. We maintain a zero-tolerance policy for any content that involves or promotes the exploitation, abuse, or harm of minors, content that sexualizes minors in any way, content that endangers or promotes the endangerment of minors, sharing or soliciting CSAE content, any other activities that may harm or exploit children.
Any attempt to post, share, or distribute such content will result in immediate account termination, permanent banning from the platform, and reporting to relevant law enforcement authorities.
3.15. If you encounter any content that violates CSAE laws, report it immediately through our in-app reporting system or by contacting us at [email protected]. Our moderation team prioritizes such reports and will cooperate fully with law enforcement investigations.
3.16. Safeguards Against Minor Participation:
3.17. By using our platform, you confirm that you are 18 years or older and agree to comply with these standards. Violations will be addressed with the utmost seriousness, including the involvement of appropriate authorities.
4.1. The Application is generally free to download and use. Still, we may offer paid access to app content like coins, chats, etc. The coins are digital elements of the user interface the user may interact with. You may use coins to send messages to other users, access to videocalls with certain users, and use in-app filters, etc. The users may not obtain a refund for the coins owing to their online digital nature. The coins are fully consumed by you right after you purchase access to them, and they are shown to you through the Application.
4.2. The Company may, from time to time, offer various payment methods, including without limitation payment by credit/debit card, by certain mobile payment providers, etc. You authorize the Company to charge you for the paid features through any payment method(s) you select when purchasing the paid features (the “Payment Method”) and you agree to make payment using such Payment Method (we may, from time to time, receive and use updated payment method information provided by you or that financial institutions or payment processors may provide to us to update information related to your Payment Method, such as updated expiration dates or account numbers). Certain Payment Methods, such as credit cards and debit cards, may involve agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Methods (the “Payment Method Provider”). If we do not receive payment from your Payment Method Provider, you agree to directly pay all amounts due upon demand from us. Your non-termination or continued use of the paid features reaffirms that we are authorized to charge your Payment Method.
4.3. The Paid Service may also be purchased through your accounts with certain third parties, such as your App Store account or your Google Play account (the “Third-Party Account”). If you purchase any paid features through a Third-Party Account, billing for these paid features will appear through your Third-Party Account. You should review the Third-Party Account’s terms and conditions, which we do not control.
4.4. All fees and charges are nonrefundable and there are no refunds or credits for any partially used paid features of the Application except (i) as expressly set forth in this Agreement, (ii) as otherwise required by applicable law and (iii) at our sole and absolute discretion. You can also find more relevant information on our refund approaches toward some types of the paid features within respective sections hereof. Fees for the paid features may be payable in advance, in arrears, per usage or as otherwise described when you purchase the paid features. All prices for the paid features are subject to change without notice (except as otherwise described herein).
5.1. We are committed to ensuring a secure and transparent environment for all users and complying with applicable Anti-Fraud and Anti-Money Laundering (AML) laws and regulations. This section outlines the principles and measures in place to prevent fraud, money laundering, and other illegal activities within our platform.
5.2. By using the platform, you agree not to engage in or attempt the following:
5.3. To maintain the integrity of our platform, we may request identification documents or additional information to verify user accounts. Providing false or incomplete information may result in account suspension or termination.
5.4. Accounts involved in fraudulent or AML violations will be suspended or terminated without prior notice. In-app currency associated with fraudulent or illegal activities may be frozen or forfeited.
5.5. Users found in violation of this policy may face legal consequences, including but not limited to reporting to law enforcement agencies.
5.6. We are fully committed to cooperating with financial institutions, regulatory authorities, and law enforcement agencies in their investigations of fraud, money laundering, and related crimes.
5.7. By using the platform, you agree to comply with this Anti-Fraud and AML Policy, as well as applicable laws and regulations. You must ensure that your activities, transactions, and use of in-app currency are lawful and do not breach this policy.
5.8. For questions or concerns regarding this policy, please contact us at [email protected].
6.1. We are committed to promoting a platform free from exploitation, human trafficking, and slavery. This Anti-Slavery and Anti-Trafficking Policy outlines our zero-tolerance stance against any form of modern slavery or trafficking-related activities, including content or behaviors associated with such practices, on our platform.
6.2. The following activities and content are strictly prohibited on our platform:
6.3. We take the following measures to prevent and address prohibited activities:
6.4. Users found violating this policy may face account suspension or termination, without prior notice.
6.5. We reserve the right to report suspected trafficking or slavery-related activities to law enforcement agencies and will fully cooperate with any investigations.
6.6. By using our platform, you agree to uphold the principles outlined in this policy and to refrain from engaging in any activities or content that violate it.
6.7. We are dedicated to fostering a safe and respectful community for all users. This includes maintaining stringent measures to identify and eliminate content or activities that facilitate exploitation, trafficking, or slavery.
6.8. If you have questions or concerns about this section, please contact us at [email protected].
7.1. We provide you with access to the Application in accordance with the principles “as is” and “as available”. This means that we cannot guarantee (and we do not guarantee) that access to the Application will be uninterrupted, timely, and the Application will not contain errors. We cannot guarantee that the Application will function properly on all devices and under all special conditions. However, we will make every reasonable effort to ensure the proper functioning of the Application.
7.2. The Application may contain links to third-party websites and resources. We are not responsible for any content of third-party websites and resources, and we also do not control them. Your use of such third-party websites and resources is at your own risk and responsibility. We strongly recommend you read Terms of Use and privacy policies of such websites and resources first and access them only if you agree with those documents. Our activities are limited by the Agreement.
7.3. To the extent permitted by law, in no case we and any other our related persons (employees, contractors, shareholders, agents, representatives, referrals, partners, advertising, promotional agencies and other agencies providing other services, any other representatives and legal advisers) are not responsible for any inaccuracies or omissions in information materials and any special, indirect and other damages, lost profits caused or in any way related to the use or inability to use the Application or the information materials, any harm, damage, demands, and other actions that may occur at any stage of using the Application, in particular:
7.4. We are not also responsible, including, but not limited to, for following cases:
7.5. You agree to protect, indemnify, and ensure the safety as well as hold harmless us and our referrals against any claims, lawsuits, or statements, including the payment to legal advisers, if this arises from your use of the Website (platform), your violation or non-compliance with the terms of this Agreement, violation of third-party rights and any other your actions or inaction.
7.6. We and any other related persons (employees, contractors, shareholders, agents, representatives, referrals, partners, advertising, promotional agencies, and other agencies providing other services, any other representatives, and legal advisers) are not responsible for any unethical, unauthorized, illegal, or unlawful use of the Application. You take full responsibility for any disciplinary and legal consequences arising from the illegal, unethical and/or infringing use of the Application.
8.1. From time to time, we will send you notices that are related to the functionality of the Application and its fresh capabilities. It is your responsibility to monitor help chats and email from time to time to avoid losing any serious data provided by us.
8.2. The Agreement and all its integral parts are valid until you or we terminate our cooperation. Despite any herein, we reserve the right, without any notice and at our sole discretion, to terminate the Agreement, suspend or terminate your right to access the Application, or suspend/terminate your account (block or freeze). The Agreement may also be terminated by us if you violate any terms hereof.
8.3. You may terminate the Agreement by notifying us 10 calendar days prior to the planned termination date via [email protected], or by deleting your account using the Application.
8.4. Once the Terms are terminated, your access to the Application is limited and your account will be deactivated. If, after termination, you continue to use the Application as a user or initiate a re-registration, it will mean that you have agreed to the terms hereof again and a contractual relationship has arisen. Where stipulated by the Agreement, you may be prohibited from using the Application.
9.1. All the proprietary rights to the Application belong to the Company. In accordance herewith, the Company (licensor) grants you (the licensee) the limited, revocable, non-transferableб and non-sublicensable worldwide license (right) to use the functions of the Application as well as its software interface so that in the process of your communications there is an opportunity to share and reproduce within the Application data that you and other users have published in the Application. The Agreement is concluded for the entire duration of the Application use of the user.
9.2. In accordance herewith, you are not granted with the rights to sublicense any part, element, or portion of the Application. You are not entitled to transfer your rights hereunder to any third parties. You must not sell, sublicense, grant, gift, or otherwise alienate your rights hereunder in whole or in part, as well as purchase or otherwise receive any rights to, in, or within the Application in whole or in part from other users as a reward, payment, or another fee.
9.3. This Agreement constitutes the full agreement between you and us. The Privacy Policy and Tracking Technologies Policy, as well as other documents that refer to the Agreement or may be applicable to the relationship between the user and us, are the integral parts hereof. A reference to the Agreement means a reference to any and all of its integral parts. The Privacy Policy, Tracking Technologies Policy, as well as other documents which rule the Terms of Use of the Application and set out how to deal with the Company and users, are integral parts of the Agreement and are hereby incorporated herein by reference. Where the user is deemed to accept the Terms, they are also deemed to accept all integral components hereto. If there is any conflict between the Terms and their integral components, provisions of the Terms shall apply.
9.4. This version of the Agreement supersedes any other agreements between you and us regarding the subject matter of the Agreement, as well as all previous versions of the Agreement. If any provision hereof (paragraph or provision of such a paragraph) is invalidated, this does not affect other provisions of the Agreement and must be changed, edited or interpreted in such a way as to contain more actual and relevant meaning for the purposes of the Agreement.
9.5. We indicate at the top of this page when this Agreement was last updated. Any changes or modifications will be effective immediately upon posting the revisions on the Application, and your use of the Application after such posting will constitute acceptance by you of the revised Agreement. You should frequently review this Agreement and all its integral parts to understand the terms that apply to your use of the Application. If you do not agree to the amended terms, you must stop using the Application.
9.6. Nothing in this Agreement is intended to establish any form of partnership, recruitment, or joint venture between you and us. You and we are not agents, neither you nor we can enter into contracts or any other documents/transactions on behalf of each other or as representatives of each other. Nothing in this Agreement creates obligations for third parties. No third party is bound by this Agreement.
9.7. The headings in this Agreement are intended to make this Agreement easier to understand. The headings do not affect the content and meaning of the provisions placed under the specific headings. Headings are not to be used to interpret the terms of this Agreement.
9.8. This Agreement is an electronic agreement. The electronic form hereof has the same legal effect as if it were signed using a physical signature.
9.9. This Agreement and your use of the Website (Platform) are governed by the laws of the Republic of Cyprus (“Cyprus”), excluding its conflict of laws rules. Your use of the Application may also be governed by other local, state, national or international laws. For any matter related to the interpretation or execution of this Agreement, the parties expressly refuse to submit to any courts that may have jurisdiction over the subject matter and agree to submit to the exclusive competence and jurisdiction of the courts of the City of Nicosia, Cyprus. You hereby unconditionally accept personal jurisdiction in such courts and waive any other protection our failure to comply with any term of this Agreement does not constitute a waiver of your right to enforce that or any other term of this Agreement.